Many veterinarians and pet experts believe that keeping pets in their familiar surroundings helps to alleviate the stress imposed when their owners have to leave home. Pets are then also able to maintain their diet and exercise routine, and enjoy the personal attention provided by a pet sitter. This also eliminates the trauma of being transported and minimizes their exposure to illnesses of other animals.

Pet Sit Now provides in-home pet care plain and simple. This means our sitters travel to our client’s homes to care for their pets. We provide service for whatever they need; travel, long work hours; a late meeting, recovering from surgery; working from home but not enough time to walk the dog, don’t trust the kids to care for the animals properly. Whatever the reason, we’ll be there! Our clients are mostly cat and dog owners but we’ll also visit rabbits, birds, frogs, guinea pigs, gerbils, hamsters, iguanas, etc.

Our clients can customize how long they would like their Pet Nanny to visit with their pets. We will also bring in the mail, take out the trash, rotate the lights and open and close the curtains to give the home a lived-in look. We also offer a variety of premium services that our clients can schedule to compliment their pet and house care routines.

All are welcome to call or email the office with their questions. The office number is 678-463-3637 and the email is _________. When they’re ready to get started we have a very simple registration process that will be explained to them. We can get started as soon as the registration meeting has taken place.

Of course! We have many clients who contract Pet Nanny to visit their homes while they travel to do all of those things. This gives them peace of mind that their home is safe while they are out of town. So, no, you do not have to have a pet to use Pet Nanny.

No. We believe in in-home care, which is why we have chosen not to have a boarding facility. However, we do have pet care providers who can remain at the client’s home. This is our overnight/house sitting service, which is VERY popular. It’s what I use for my Pitty when I travel.

Our sitters can visit their clients homes up to 4 times per day.

– The “Morning” time slot is between 7 & 9 AM.
– The “Mid Day” time slot is between 11 & 3 PM.
– The “Evening” time slot is between 4 & 6 PM.
– The “Late Night” time slot is between 7 & 9 PM.

No longer than 12 hours ever goes in between visits. For example, if your pooch were visited at 8pm, the sitter would arrive to your home no later than 8am the following morning.

We offer 15-minute, 30-minute, 45-minute and 60-minute visits. The client chooses the duration of the visits and can mix and match to design the best plan for his or her pet.

Note: The 15 -minute visit option is not offered to clients using the Travel & Occasional Service for their dogs. We don’t believe that 15-minutes is enough time to visit with a dog that is by him or herself for an extended period of time. As much human interaction as possible is best to keep the hounds happy and calm until their parents return home.

The registration meeting is a visit that allows the client to get to know our service and their assigned Pet Sit Now prior to the start of their service. During this visit their pet care provider will introduce themselves, spend some quality time with the pet, confirm and review the pertinent information about the home and pet care routine (e.g. vet information, emergency contact, special requests, etc.), and answer any additional questions the client may have. We do NOT provide service until this meeting has taken place. There is a fee of $15 fee for the registration meeting. This fee covers administrative costs related to their account creation, as well as the sitter’s time.

Absolutely! All clients are provided with unique login information to their secured Pet Sit Now account. From this gateway they are able to schedule service, check their personal service calendar, update their billing information and also update their password. It’s a handy little tool! All scheduling requests are confirmed during our regular business hours, which are 9AM-4PM Monday through Friday.

No! For the safety of our client’s pets all visits MUST be scheduled through the Pet Sit Now office. We use a high-tech scheduling program, which ensures that “no pet is left behind.” If a client schedules through their sitter and the sitter forgets to inform the office, that takes us out of the loop and therefore unable to follow-up with the sitter to make sure that the pet has been seen. Pet Nanny will not be held liable for visits scheduled without the offices knowledge

We accept payment by Visa, Master Card or Discover Card.

No, we don’t accept checks. The clients can leave a cash gratuity for their sitter if they so wish, but payment for services must be made by credit card. Payment is due prior to the start of service.

We consider the following to be our major annual holidays: New Years Day, Memorial Day, 4th of July, Labor Day, Thanksgiving, Christmas, Christmas Eve Day, and New Years Eve. There is up to a $25 surcharge plus the standard charge for the service being provided on these dates. 100% of these fees are paid to the sitters. You can read more about Services and Rates here.

We’re more than happy to schedule pet care for last-minute needs, however we cannot guarantee that a sitter is going to be available on short notice, (though 99% of the time it really isn’t a problem). We also only schedule service during our regular business hours (9AM-4PM Monday through Friday).

Since I understand what it’s like to have a busy and ever-changing schedule I have implemented an extremely flexible cancelation policy:

Mid Day Dog Walks (for those that use us on a weekly continuous basis): 24 hours notice

Pet Sitting and Kitty & Small Animal Care: 48 hours notice

Overnight Care: 7 days notice

Well, in a nutshell, I was unhappy in my career as a paralegal and coming from a long line of entrepreneurs I decided that I wanted to work for myself. I just didn’t know what to do after doing stints in corporate America and law firms. My Mom had a pet sitting business in Florida, but after she and my Dad moved in ( for health/eldercare reasons) with me here in Atlanta, she decided to continue her business here in my neighborhood. We both have always been animal lovers, so I knew in my heart that helping my Mom contine her pet sitting business was the perfect fit for both of us. Ever since my Mom moved back to New York…I have decided reestablish the pet sitting business under a new name and go future forward!

A dishonesty bond gives you peace of mind that you will be reimbursed if anything is stolen from
your home. Anyone that has workers enter their home should be sure that they have a
dishonesty bond.

We also carry a liability insurance policy that protects from financial loss in the event that we
were liable for accidents that occur while caring for our clients pets. Any responsible,
professional business should carry liability insurance.

We are happy to provide our clients with proof of insurance and our bond. We can easily email
them a copy or our certificates.

We work with pet owners in the Atlanta NE Metro area , Duluth, SMCC & Johns Creek 30097 zip code area who are searching for top-quality pet care and true peace of mind while they travel or when they have to leave their pets for long hours due to work or other obligations.

It is the peace of mind that their pets and their homes are being well-cared for in their absence.

It is the peace of mind that their pets and their homes are being well-cared for in their absence. Tell me about your hiring process of the pet sitters First, we employ ONLY dedicated pet care professionals. Not the high school kid trying to make extra cash. We work with sitters who have practical experience in the pet care field and view their time with Pet Nanny as part of their career path.

Second, we run an extensive screening process, which includes a face-to-face interview, followed by reference checks, followed by a complete background check. All sitters are then hired on a trial basis until we have followed up with enough clients to ensure that they are an excellent fit for Pet Nanny. All sitters employed by Pet Nanny promise to abide by and sign our Code of Ethics.

*Read more about the outstanding pet care providers on the Our Team page.

I have put my heart and soul into creating an extraordinary pet care service that truly provides pet owners with peace of mind that their pets and their homes are being well-cared for in their absence. I created The Your Pet Company Peace of Mind Blueprint to ensure that every one of our clients receives the BEST possible service and overall experience. Each step in our Blueprint is what sets us apart.

All Pet Sit Now team members attend an orientation where they learn about the standards of Pet Sit Now and the procedures that we follow to put our mission into action. They then work very closely with the office the first month to ensure that they understand and that they are following proper protocol. The sitters also have daily communication with the office and their clients, and are required to check off their visits on our secure database at the completion of their day. This allows the office to confirm that each pet was visited by their pet care provider. We always follow-up with our clients to make sure that their pet sitter is up to snuff.

Actually, we don’t. The only client keys that we keep are for those that use Pet Sit Now on a continuous, weekly basis. Otherwise, the keys remain in control of the owner. I strongly believe in this. I think it is the safest option.

Note: Pet Sit Now will not be held responsible for keys that a client asks a sitter to keep on file.

We have a few options for key exchange. My personal favorite is using a lock box. It makes it so easy and is super safe! The client can purchase one from the office for $25. (They retail for around $30, so it’s a great deal.) The client leaves the lock box on a door of their choosing. When their Pet Nanny arrives they remove the key and the lock box from the door and hold onto both for the duration of the assignment. Then at the last visit the sitter returns the lock box with the key inside back to the door. The client can then remove it when they return home. It’s so easy!

If the lock box isn’t a good fit for them they can also leave a key hidden in a predetermined location or schedule the key pick-up and drop-off service, which is $12 each way.

Peace of mind. Our clients can travel, work or leave their homes for whatever reason, guilt-free because they know that their pets and their homes are in the best possible hands. Their pets are going to receive top-notch care; they’re going to be relaxed, comfortable, well exercised, and doted upon. Their houses are going to be safe guarded and kept tidy and neat. They are going to have happy and healthy pets.

It’s amazing!!!! Seeing how Pet Sit Now is morphing from its previous business life is astounding to me! The best part about it is that the more successful Pet Sit Now becomes, the more opportunities I have to give extraordinary service to my wonderful clients and their pet kids. I love every minute of it! What can any business owner could ask more for…pet lovers and owners benefit equals a WIN-WIN! You can’t beat it.

Our sitter roster is chock-full of excellent pet care providers that would love to care for a client’s pet if their primary sitter is unavailable. Since we have all of the client’s pet care information in our secure database it’s really not necessary for the client to meet with the alternate sitter, however; if the client feels more comfortable with having a meeting with the alternate sitter, we are more than happy to schedule a “Pre-Departure Meeting.” The cost of this meeting is $15, which covers the sitter’s time and expense for driving over to the client’s home.

If the pet has aggressively bit someone in the past then no, we cannot provide service.That is too much of a liability issue. If the pet is skittish and maybe just growls around those he doesn’t know, then we will be happy to work with the client to see if a pet care plan can be designed that works. Our sitter will interview the client and the pet to determine if this is possible. If additional visits are necessary to socialize the pet with our pet care provider then the client needs to be present at all visits and pay the normal service fee until socialized. If at any time our pet sitter or pet owner feels that it is unsafe to perform a service, we will reserve the right to discontinue service without notice.

Due to the stress on the animal, we strongly urge you to administer all medications to your pet. However, when that is not possible and your pet needs its medicine, then we will attempt to administer medicine orally, only.

Pet Sit Now believes in positive reinforcement ONLY for the pets in our care. We will never hit, spank, slap, yank the leash, yell, shock or grab your pet. If there is a disciplinary problem, i.e. toilet training issues, running away, etc., we inform our client of the incident(s) and together we work out a solution.

If we suspect that something is wrong with a pet, we will call you at the emergency phone numbers we have on file. If the client believes the veterinarian should see the pet, we will transport him to the veterinarian’s office for examination and treatment. In the event we cannot reach the client, we will decide if the veterinarian should see your pet. If necessary, we will take your pet for treatment. You will be billed for any extra time we spend for these services.